Pricing Plans
Fair Use Pricing Plans with no markup on WhatsApp Fees!
Features Comparison
| Free | Basic | Startup | Growth | Pro | |
|---|---|---|---|---|---|
| CONTACTS | |||||
| Max Contacts Limits | Upto 1,000 | Upto 2,500 | Upto 10,000 | Upto 25,000 | Upto 1,00,000 |
| Tags | Upto 3 | Upto 10 | Upto 25 | Upto 50 | Unlimited |
| Custom Attributes | Upto 3 | Upto 10 | Upto 25 | Upto 50 | Unlimited |
| Contact List Management | |||||
| MESSAGE TEMPLATES | |||||
| Text & media templates | |||||
| CTA & quick reply buttons | |||||
| Dynamic variables in templates | |||||
| NOTIFICATIONS | |||||
| Bulk marketing notifications | Upto 1,000 | Upto 2,500 | Upto 10,000 | Upto 25,000 | Upto 1,00,000 |
| Transcational notifications (aka integrations) | Upto 3 | Upto 10 | Upto 25 | Upto 50 | Unlimited |
| AUTOMATIONS | |||||
| Greeting & delay messages | |||||
| Unsubscribe & re-subscribe system | |||||
| Auto-tagging as per delivery status | |||||
| Auto-unsubscribe on failed delivery | |||||
| Auto-replies for triggered words | Upto 1 | Upto 5 | Upto 10 | Upto 25 | Unlimited |
| INBOX | |||||
| See incoming messages in inbox | |||||
| Send replies to customers | |||||
| Multi-agent solutions | Upto 1 agents | Upto 3 agents | Upto 10 agents | Upto 25 agents | |
| Phone number masking | Unlimited | ||||
| API / 3RD PARTY INTEGRATIONS | |||||
| Add and update contacts | |||||
| Trigger notification messages | |||||
| WordPress integration | |||||
| Zapier, Pabbly etc using REST API | |||||
| Monthly API requests limit | 100 | 1,000 | 10,000 | 25,000 | 1,00,000 |
| SUPPORT | |||||
| Live chat Support | |||||
| Google Meet / Zoom support | |||||
Better Business on WhatsApp
WhatsApp’s Conversation
Based Pricing
RedCloud is ideal for conducting business on WhatsApp for small, medium, and large enterprises because to its abundance of capabilities and connectors.
WhatsApp Conversation is a 24-hour messaging window initiated only when a business messages a user.
Businesses and users can exchange any number of messages, including template messages, within a 24 hour conversation session without incurring additional charges.
- WhatsApp Conversations are Charged depending on the category of Template message & vary as per the receiver’s country.
- Conversations costs(applicable for Indian numbers) – ₹0.85/ Marketing Conversation ₹0.35/ Authentication Conversation ₹0.35/ Utility Conversation ₹0.35/ Service Conversation
- The above Prices are for Sending Conversations in India
- All conversations are valid only in a 24 hour period
- Green Tick Application: FREE
- 1000 FREE Conversations/ month (User-initiated conversations)
- All above pricing mentioned is exclusive of GST
WhatsApp Pricing
WhatsApp pricing has been categorized into 4 different categories including:
MARKETING
Product updates, special offers, general advertisements, or promotional messages
UTILITY
Product updates, special offers, general advertisements, or promotional messages
AUTHENTICATION
Product updates, special offers, general advertisements, or promotional messages
SERVICE
Product updates, special offers, general advertisements, or promotional messages
Important Pointers
- Businesses can enjoy 1000 free conversations per month for Service category messages (user-initiated conversations).
- If a business replies to a user with a template message or sends a template message in an open service conversation, this opens a new conversation based on the template category.
- If a conversation involves multiple categories such as Marketing, Authentication, Utility, or Service, charges will be applied separately for each category’s conversation window initiated.
- Each category of messages, including Marketing, Authentication, Utility, or Service, incurs its own charges. If you send messages from different categories to the same user within a 24-hour window, you will be charged for each category separately.
- When initiating a conversation in a specific category, you have a 24-hour window to chat with your customers without incurring extra charges. This provides ample time to communicate effectively.
We Have Answered Almost All Your Questions
What does Unlimited Users mean?
Unlimited User means that there is no limit on the number of Monthly Active Users (MAUs) you can connect with in a month. Be it a thousand users, hundred thousand users, or a million users – you can connect with as many users as you want! You’ll just need to pay for the WhatsApp Conversation Charges after 1000 Free Conversations per month along with the Subscription fee.
Are WhatsApp Conversations managed separately?
Yes, WhatsApp Conversation Credits are recharged and managed Separately.
Everytime you initiate a Conversation (UIC or BIC), the price of that conversation is deducted from this recharge.
This price varies according to user’s country. For Indian Users, you’ll be charged ₹0.55/BIC & ₹0.35/UIC
What is a Customer Service Window / Session Window?
You can intervene/respond with ANY kind of message within these 24 hours.