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RedCloud All-in-One Messaging Platform for Business Needs

Don't just communicate—create impactful interactions.

Leverage voice, SMS, RCS, and WhatsApp for reliable and cost-effective messaging. Elevate your services with our smart chatbots. Every message makes a difference.
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Top-Tier Connectivity Solutions with Authentic Global Reach.

Industry-leading connectivity. True global reach.

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Captivate your audience with true and dynamic interactions.

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Swift Setup: Design a no-code chatbot in mere minutes.

Effortless Interaction: Maintain consistent customer engagement at every touchpoint.

Multi-Channel Access: Easily reach customers through messaging, voice, or email.

Deepen Bonds: Cultivate deeper customer connections.

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Streamline Client interactions.
Harness our multi-channel solution for effortless communication.
Aggregate messages into one inbox, providing consistent customer support across all channels.
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Long-term strategy: We offer collaboration solutions for expanding your brand through private label or channel agents.

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Elevate Your Business Effortlessly

Discover our user-friendly SDKs and APIs, tailored to your preferred programming language.
Kickstart your development with straightforward instructions and easy-to-follow tutorials.
Start immediately—assistance and simplicity are just a click away.
Learn more about our comprehensive API reference.
API Reference

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F.A.Q

FREQUENTLY ASKED QUESTIONS

What is the WhatsApp Business API and what can I do with it?

The WhatsApp Business API is a tool that allows businesses to send and receive messages with their customers directly through WhatsApp. You can use it for things like customer support, sending notifications, marketing campaigns, and more.

Is the WhatsApp Business API free?

No, the WhatsApp Business API is not free. There are two main costs:

  • WhatsApp conversation charges: These are per-message fees that vary depending on the type of message (business-initiated vs. user-initiated) and the country you’re in.
  • Platform charges: These are fees charged by the provider you use to access the WhatsApp Business API (e.g., RedCloud).
How do I get started with the WhatsApp Business API?

Automated chatbot flows allow for prompt responses; when assistance teams are contacted, escalatTo get started with the WhatsApp Business API, you need to:

  • Have a Facebook Business Manager account
  • Apply for a WhatsApp Business API account through a Business Solution Provider (BSP)
  • Choose a platform to connect to the API
  • Develop or integrate your application with the APIe the issue.
What are the limitations of the WhatsApp Business API?

There are a few limitations to keep in mind with the WhatsApp Business API:

  • You can only send messages to users who have opted in to receive them.
  • There are restrictions on the content of your messages (e.g., you can’t send promotional messages unless you have explicit permission from the user).
  • You can only send a limited number of messages per day (24-hour period).
What are some use cases for the WhatsApp Business API?

There are many different ways to use the WhatsApp Business API, including:

  • Customer support: Provide real-time customer support through WhatsApp.
  • Order and appointment confirmations: Send order confirmations and appointment reminders.
  • Marketing and promotions: Send targeted marketing campaigns and promotions.
  • Feedback and surveys: Collect customer feedback and conduct surveys.
Can I use the WhatsApp Business API with my personal WhatsApp number?

No, you cannot use the WhatsApp Business API with your personal WhatsApp number. You need a separate dedicated number for your business.